AI front desk for clinics, on WhatsApp

Your clinic's WhatsApp, answered while you sleep.

Patients get an answer in seconds, 24/7. Your front desk gets requests ready to confirm.

Pick your specialty See a real reply
  • 50 messages free, no card
  • Works on the number you already use
  • Never books unless you turn it on
Real replies from our test chat (cardiology agent, before any setup), shown in WhatsApp style. Times are illustrative.

Step 1: pick your specialty

Your agent opens already trained for your practice.

Choose one and test it like a patient before you connect anything. No card, no setup call.

Compare what each specialty agent knows

Already answering patients

Clinics in Brazil use it on their WhatsApp today.

Dr. Pedro Basilio

Colorectal surgery · Leblon, Rio de Janeiro

Uses ClinicConvo to answer patient messages outside office hours. Booking stays with his team.

CEMIP

Multi-specialty clinic · Vigia, Pará

Uses ClinicConvo to answer questions about consultations, lab test prices and walk-in hours.

27.8%

of patient messages to clinics arrive outside Mon to Fri, 8 am to 6 pm.

13,361 messages to 13 clinics in Brazil, Jul 30 to Sep 23, 2026. See how we measure

How it works

Live on your WhatsApp in an afternoon.

No new app for patients, no new number. Your team keeps seeing every conversation.

  1. The cardiology agent's knowledge list: cardiology services and how to route each request, test prep instructions, and medication questions, each with blanks for the practice to fill in.

    Pick your specialty

    Your agent opens with what a practice like yours gets asked. You fill in hours, prices and your own prep instructions.

  2. Test chat: the patient gives her name and a preferred time, and the agent replies that it passed her request to the front desk, who will confirm the appointment.

    Test it like a patient

    Ask what your patients ask. Fix any answer in one click and it learns right away.

  3. Connect your WhatsApp and choose a plan

    Link the number your patients already write to. Monthly plans start with a 7-day trial.

Real reply from our test chat, shown in WhatsApp style. Tested from Brazil, so it gave Brazil's 192; a US patient gets 911.

Where it stops

An agent that knows where its job ends.

When a patient describes an emergency, it does not triage or reassure. It tells them to call emergency services now and alerts your team.

  • Never diagnoses. It does not interpret symptoms, test results or photos, and never recommends medication.
  • Never books unless you turn it on. By default your front desk confirms every slot in your own system.
  • Hands clinical questions to your team. Your staff can jump into any conversation at any moment.

Pricing

Start free. Pay when it's answering your patients.

50 messages free with no card. Monthly plans also come with a 7-day trial; the first charge is on day 8.

Start

$75/month

  • 1,600 AI replies a month
  • 1 WhatsApp number
  • Up to 5 team members
  • CRM included
Start free
Recommended

Pro

$120/month

  • 5,000 AI replies a month
  • 1 WhatsApp number
  • Unlimited team members
  • CRM included
Start free

Max

$249/month

  • 10,000 AI replies a month
  • 3 WhatsApp numbers
  • Unlimited team members
  • For clinics with several units
Start free

Prices in US dollars, as of September 24, 2026. Annual plans are about 17% off. No setup fee, no contract, cancel anytime.

FAQ

Questions clinics ask us.

Something else? Write to admin@certu.com.br.

Does the AI book appointments by itself?

Only if you turn that on. By default it answers the patient, collects what they need (name, reason, preferred time) and hands the request to your front desk, who confirms the slot in your own system.

Does it give medical advice?

No. It answers practical questions from what you teach it: hours, location, services, prices and insurance you accept. It does not diagnose or prescribe. Clinical questions go to your team.

Do I need a new WhatsApp number?

No. It connects to the WhatsApp number your clinic already uses, so patients keep writing to the same place.

Which languages does it speak?

English, Spanish and Portuguese. It replies in the language the patient writes in.

How much does it cost?

Plans start at US$ 75 a month for 1,600 AI replies. You can try 50 messages free, with no card. Annual plans are about 17% off.

Tonight, one of your patients will write at 11 pm.

Make sure someone answers. Pick your specialty and test your agent with 50 free messages, no card.

Pick your specialty Start without a specialty